Privacy & Data Protection
"Data protection isn't a feature. It's the architecture."
Our Mission
VoicePrivate — Insurance Edition exists because claimant data is among the most sensitive information in any industry — SSNs, medical records, financial information. When you dictate claims notes, adjuster assessments, or policyholder interviews, every word contains protected data. No technology vendor should require you to expose that data as a cost of doing business.
We built VoicePrivate — Insurance Edition to prove that professional-grade insurance transcription doesn't require cloud processing. Every word you speak is processed by AI models running directly on your hardware, with a 7,000+ term insurance dictionary that ensures accuracy. Your audio never touches our servers because we don't have servers for audio processing.
Founded by engineers and insurance technologists who understood that data protection isn't a feature to be toggled on — it's an architectural requirement.
Data Protection Architecture
Here's exactly what happens when you use VoicePrivate — Insurance Edition — and what doesn't happen.
Data Protection Statement
VoicePrivate — Insurance Edition is designed to ensure that the use of voice-to-text technology does not compromise claimant data security or policyholder privacy.
Data Protected By Architecture
Audio data: Never transmitted. All speech processing occurs exclusively on the insurer's or adjuster's device using local AI models.
Transcription text: Never transmitted. All transcribed text is stored only in a local database on your device.
Claimant data: Never exposed to third parties. No cloud servers, no API calls, no third-party AI services receive any claimant information.
Work product: All work product created through VoicePrivate — Insurance Edition remains exclusively under the insurer's or adjuster's control.
What we don't do
- ✗ We never transmit claimant audio to any server
- ✗ We never use policyholder data to train AI models
- ✗ We never share insurance data with third parties
- ✗ We never track dictation behavior or content
- ✗ We never embed third-party SDKs or tracking pixels
Network requests VoicePrivate — Insurance Edition makes
License validation: A simple encrypted check to verify your subscription status. Contains only your license key — no audio, no text, no claimant data, no metadata.
Model downloads: One-time download of AI model files from our CDN. After download, everything runs offline.
iCloud sync (Team plan): End-to-end encrypted sync of transcription history. Encrypted on-device before upload — Apple cannot read your data.
Data Protection by Architecture
Encrypted Backups
All iCloud backups and exports are encrypted using industry-standard AES-256-GCM encryption. Encryption keys are generated and stored locally on your device — never transmitted.
Local Key Management
Encryption keys are generated and stored locally on your device using platform-provided security APIs. Keys never leave your device.
Open-Source AI Models
The AI models that process your voice are open source. The underlying speech recognition models are fully transparent and publicly auditable.
Minimal Permissions
VoicePrivate — Insurance Edition requests only the permissions it needs to function. Microphone access requires explicit user permission granted through macOS system prompts.
Get in touch
Questions about our data protection practices or need vendor security documentation? We're happy to help.
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