Loan Officer Dictation for Consumer,
Mortgage, and Commercial Files
Borrower income, assets, debts, and employment details are some of the most sensitive financial data a professional handles. When that information ends up in a cloud dictation tool's audio stream, you've created a vendor relationship that GLBA Safeguards requires you to manage. VoicePrivate keeps everything on device.
Cloud dictation gives borrower data to a vendor you didn't vet
GLBA Safeguards requires financial institutions to oversee vendors who handle customer financial information. Cloud transcription tools belong in that category.
The Cloud Dictation Problem
- Borrower income, assets, and SSN reach third-party servers
- Cloud vendor becomes a de facto handler of GLBA-protected data
- No vendor oversight or audit trail within your institution's program
- Loan vocabulary mangled by general-purpose transcription engines
- Adverse action language requires precision - errors create compliance risk
The VoicePrivate - Finance Edition Solution
- All transcription runs locally - borrower data never reaches any server
- No new vendor in your GLBA Safeguards data chain
- Consumer, mortgage, and commercial loan vocabulary built in
- DTI, LTV, DSCR, NOI, HMDA, TILA terms recognized correctly
- Types directly into your LOS, CRM, or notes application
Who uses this across lending
Consumer Loan Officers
Documenting personal loan, auto, and HELOC applications. Borrower financial details, debt-to-income discussions, and credit analysis notes need to stay within your institution's systems.
Mortgage Loan Officers
Pre-approval call documentation, income verification notes, and rate lock confirmations. Mortgage borrowers share some of the most sensitive financial data in any lending relationship.
Commercial Loan Officers
Business financial analysis, credit memo narratives, and covenant discussion notes. Commercial files involve business ownership structures, entity financials, and personal guarantor details.
Underwriters
Underwriting decision documentation, conditions lists, and file exception notes. Underwriting memos contain borrower financial details at the most granular level - the right place for on-device processing.
Where loan officers actually use it
Documentation that runs through a loan file from application to close.
Borrower call notes
Document income discussion, asset verification, and qualification parameters after a pre-approval call. The DTI and LTV analysis you discuss contains borrower financial details that belong on your device.
Credit memo narratives
Dictate the financial analysis sections of credit memos: revenue trends, debt service coverage, collateral description, and risk factor discussion. Commercial underwriting vocabulary is handled correctly.
Denial documentation
Adverse action notices under ECOA and HMDA require specific, accurate language. Dictate denial reasoning memos and file documentation without that content reaching any third-party server.
Loan status updates
Dictate pipeline notes, outstanding conditions, and borrower follow-up summaries directly into your LOS notes fields. Works with Encompass, Byte, LoanSifter, and any web-based system.
Compliance file notes
TRID timing documentation, HMDA data collection notes, and QC review comments. Compliance documentation accuracy matters - dictation lets you capture the right language without manual transcription errors.
Pre-closing and post-closing notes
Final walkthrough notes, closing disclosure review comments, and post-closing exception documentation. Dictate the details while they're fresh rather than reconstructing from memory later.
VoicePrivate vs. cloud transcription tools
Every cloud tool creates a vendor relationship GLBA Safeguards requires you to manage.
| What matters for lending | VoicePrivate | Otter.ai | Rev | Fireflies.ai | Dragon (cloud) |
|---|---|---|---|---|---|
| Borrower data stays on device | ✓ Always | ✗ Cloud | ✗ Cloud | ✗ Cloud | ✗ Cloud |
| No new GLBA vendor added | ✓ | ✗ | ✗ | ✗ | ✗ |
| Works offline | ✓ | ✗ | ✗ | ✗ | ✗ |
| Loan/mortgage vocabulary | Built in | Generic | Custom only | Generic | Some |
| Types into LOS directly | ✓ Any field | ✗ | ✗ | ✗ | Limited |
| Local audit log | ✓ SHA-256 | ✗ | ✗ | ✗ | ✗ |
| Annual price per seat | $199/yr | $240/yr | Custom | $228/yr | $500+/yr |
Competitor pricing based on publicly available information. Subject to change.
Works on Mac and Windows
Loan officers work on whatever their institution provides. VoicePrivate runs natively on both platforms.
Finance Edition pricing
Try free. No credit card required.
- Full loan/mortgage vocabulary
- On-device processing
- Mac and Windows
- Works offline
- Unlimited dictation
- Full finance dictionary
- Custom vocabulary
- Local audit log
- 99 languages
- Priority support
- Unlimited dictation
- Full finance dictionary
- Custom vocabulary
- Local audit log
- Mac and Windows
- 2-5 floating seats
- Single billing account
- All annual features
- Team management